Travis County Tax FAQs
..from the Travis County Tax Appraisor's Office. Go to www.traviscad.org for more info...or call TCAD if you don't find the answer on their website. They are very helpful.
HOW OFTEN IS THE TRAVIS COUNTY TAX WEBSITE UPDATED?
Our website is for reference only and may not reflect the most current information available. Usually, thecurrent tax year information is provided to our webmaster by May 1st and continues to be updated on the1st and 15th of each month thereafter. When the appraisal roll is certified it will remain on our website until
the following April or May. Our webmaster will receive the new appraisal roll data as soon as the notices
of appraised value are mailed to the taxpayers.
HOW DO I CHANGE MY MAILING ADDRESS ON YOUR WEBSITE? WHO SHOULD I CONTACT IF
ADDITIONAL INFORMATION NEEDS CORRECTED?
You may use the Change of Address form that is available on “FORMS” link. However, you are notrequired to use this form. You may also email our office at: email@example.com or mail your
information to our office at: Post Office Box 149012, Austin TX 78714-9012 or visit our office at: 8314 Cross Park Dr, Austin, TX 78754.
Cross Park Dr, Austin, TX 78754.
HOW DO I READ AND/OR PRINT THE PLAT MAPS?
1) If you are trying to open the .pdf file map, it may not be available at this time. Therefore, you will needto open the .tiff file map. Although we are in the process of converting the updated maps to .pdf, it willtake several months before this project is complete.
2) If you are unable to open the .tiff image or if you can not read the image, you should verify that you are
using one of the recommended programs on your operating system. If you are using Windows XP, you
can use the “Windows Picture & Fax Viewer” and if you are using a prior operating system, you may use
the “Kodak Imaging” program.
If another program, such as “Quick Time”, has been set as your default, it may not be able to read our
plat maps. However, you can open the plat maps without changing your default settings if you save the
data and then open it with one of the above mentioned programs.NOTE: When you scroll down to the “Plat Map” button, you should “right click” and “save target as…” to a
file on your “Desktop” or in the “My Documents” folder. You should have the ability to open the plat
map with a program from your operating system.
HOW DO I SEARCH BY PROPERTY ADDRESS? WHY IS THERE A “NO MATCH FOUND”
RESPONSE WHEN I ENTER THE CORRECT ADDRESS?
If you are uncertain as to how the property address should be entered, you should broaden your search
by entering less information. You may also read the “TIPS FOR A FASTER SEARCH” where you’ll find
helpful information and examples for entering the address for properties which may be more difficult to
search. If you are still unable to find a solution, you may email our records management department at
firstname.lastname@example.org and someone will provide you with an account number.
WHAT EXEMPTIONS ARE AVAILABLE?
There are several partial and absolute exemptions available. Some of these exemptions include the
General Residential Homestead, Over-65, Over-65 Surviving Spouse, Over-65 Disability, Over-65 TaxDeferral, Veterans Disability, Religious, Agricultural, and Freeport. For additional exemption information,
you should contact our Information & Assistance Department at (512) 834-9317.
HOW DO I APPLY FOR AN EXEMPTION?
You may contact the TCAD office and request an application or you may download the application if
available from our website FORMS link. The applications for homestead or agricultural valuationapplications should be filed by May 1st. If you have questions regarding the application, you may visit our
Information & Assistance Department at 8314 Cross Park Dr, Austin, TX 78754 where someone will be
available to assist you.
DO I HAVE TO APPLY FOR A HOMESTEAD EXEMPTION EVERY YEAR?
You do not have to file a homestead application annually. However, the property owner will need to
complete a new application if the residence for homestead changes.
WHAT IS A HOMESTEAD CAP VALUE?
A cap value is only used for residential